Shipping policy

Shipping

We use two services to send orders, Royal Mail 24 and Royal Mail 48 both services are tracked and should arrive with your normal postman/woman.

Royal Mail 24 - your item should arrive with you within 24 hours of us dispatching it from our HQ

Royal Mail 48 - your item should arrive with you within 48 hours of us dispatching it from our HQ

To return any products, you should always contact us directly first via hello@navyprofessional.com where we can issue you with return address, please do not ship items to our registered address.

You may be responsible for paying for your own shipping costs for returning any items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

We recommend you use a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item it is your responsibility to ensure it arrives with us.