Tool Care Service
Give your tools a fresh start with our Tool Care Service. We recommend servicing your tools once a year to keep them in top condition.
What's Included:
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Sharpening of blades
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Lubrication of any box joints
- Replacement of moving parts such as springs
How It Works:
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Purchase the Tool Care service – £12.99 per tool.
(If sending more than one tool, adjust the quantity when ordering.) -
Post your clean tool(s) to the address below.
Be sure to:-
Wrap your tool(s) securely
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Include a note with your order number and name
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Navy HQ - Sharpening
Highfield Farm
Walkeringham Road
Walkeringham
Dn10 4nb
Important Information:
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Tools with visible damage or that have been dropped may not be repairable. If we have received tools that cannot be serviced, we will reach out to discuss further.
If you're unsure, email a photo to: hello@navyprofessional.com -
If you only need springs replaced, you can order spares directly from our website.
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Once complete, we'll return your tool(s).
Turnaround time: 5 working days
Please Note:
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We are not responsible for lost or damaged parcels—please package your tools well and use appropriate postage.
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Some coating may be removed during sharpening
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We cannot adjust tool blades to personal preferences
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Tools sent in an unhygienic condition will be returned unserviced
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By sending your tool, you agree that we may attempt to repair it. If it cannot be fixed or perform as expected, a credit will be offered toward a replacement.
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The £12.99 fee is non-refundable
International Customers:
Please contact customer care before booking: hello@navyprofessional.com
